With the retirement of Formate eVo 9.7 in 2023, the last of the version’s authored by Trilogic Ltd will no longer have active support. It has therefore been decided to also retire the online license activation endpoint used by Formate eVo in version 9.7 and before.
Unfortunately we cannot say precisely when this will cease, as it is not managed by ourselves, but activation will continue to be available via email to our Helpdesk*$
Going forward a number of options are available;
- Update your Formate eVo installations to eVo 21 or higher – if you do this please take note of the release notes about the steps necessary as you will need to go to version 21 and then update to a later version if required. if in doubt please contact the helpdesk
- Contact the Helpdesk for guidance on how to manually amend the activation URLs held in the settings database.
- Use the alternate “Activate by Email” option available*
*UK Office Hours $ An un-activated eVo (9.7) instance will run for 48 hours before function will be restricted. v21 and above this period is extended to 14 days.